These Terms form a binding agreement between you and Kavieo. If you don't agree, stop using the platform. If you keep using it, you agree.
1. What Kavieo is
Kavieo is a software platform that lets creators sell digital products — courses, downloads, community access, coaching sessions, software licences, and subscription content — to their buyers. We provide the tooling. The creator provides the product.
2. Your account
- You must be at least 18 to create an account as a creator.
- You are responsible for keeping your password secure.
- One person or legal entity per account. Sharing login is discouraged.
- You are responsible for everything that happens under your account.
3. What you can sell
Anything legal that doesn't violate our content policy. Prohibited categories include: weapons, regulated substances, anything sexually explicit involving minors, fraudulent investment schemes, copyright-infringing material, hate content, stalkerware, and anything explicitly outlawed in the jurisdictions where your buyers reside. We may suspend accounts that violate this without notice.
4. Money
- Buyers pay your connected payment account. Not ours.
- Our platform fee is itemised on every order. The percentage depends on your plan.
- Refunds are handled by you through your payment processor — Kavieo can assist.
- You are responsible for any sales tax, VAT, or GST owed in your buyers' jurisdictions.
- You are responsible for income tax on your earnings.
5. Subscriptions to Kavieo
Paid plans renew monthly or yearly as chosen. You may cancel anytime — cancellation takes effect at the end of the current billing period. Fees already paid are not refunded except where legally required or at our discretion (the Refund Policy governs).
6. Ownership of your content
You own what you upload. We take a limited, non-exclusive licence to host, display, and deliver your content to your buyers on your behalf. If you leave Kavieo, that licence ends — we retain nothing beyond what is legally required.
7. Ownership of Kavieo
We own the platform, the code, the brand, the trademarks. Nothing in these Terms transfers that to you. You may not scrape, reverse engineer, resell, or copy Kavieo as a product.
8. Availability
We aim for high uptime but do not guarantee uninterrupted service. We will publish material outages on our status page and email affected creators within 60 minutes of detection. We will not be liable for losses caused by third-party outages outside our direct control.
9. Termination
You may close your account at any time. We may suspend or terminate accounts that breach these Terms, pose a fraud or security risk, or fail payment. On termination, your data remains available for export for 90 days, after which it is deleted.
10. Liability
To the maximum extent permitted by law, our liability for any claim arising from these Terms is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or speculative losses (lost profits, missed deals, reputation damage).
11. Indemnity
You agree to indemnify Kavieo against claims by third parties that arise from your content, your products, or your breach of these Terms. We will indemnify you against claims that the core Kavieo platform infringes third-party intellectual property rights, excluding any modifications or integrations made by you.
12. Governing law and disputes
These Terms are governed by the laws of the jurisdiction where Kavieo is legally incorporated. Any dispute will first be subject to good-faith discussion, then to mediation, before any court action. Class actions are waived to the extent permitted by law.
13. Changes to these Terms
We may update these Terms. Material changes will be emailed to active creators at least 30 days before taking effect. Continued use after the effective date counts as acceptance.
14. How to contact us
Write to contact@kavieo.com. We read every email. A founder usually replies within four hours.